Terms & Conditions

  • This contract covers your selected property. Coverage begins when you receive your warranty certificate of cover included in your buyer’s pack.
  • This contract covers only those roof parts, systems and/or components specifically mentioned such as: Roof Pitch/Rake (to include ridge caps also includes flat roofs), Roof exhaust vents and chimneys, Roof soil pipes and vents, Roof drip metal flashings, Roof Pitch/Rake metal flashings, roof standard ridge caps to includes lead and copper, Roof valley lead and copper plus metal, Roof to wall flashings, Step-lead flashings, Roof flashings at chimney (to include counter flashing, side flashing and base flashing) and Roof flat metal valleys, are all covered and excludes all others. Coverage systems and/or components must be located within the main foundation of the home or garage. All coverage is subject to limitations and conditions mentioned in this contract.
  • Roof Warranty Limited has the right to a second opinion. The contract holder may order their own second opinion but shall be responsible for the cost.
  • Roof Warranty Limited liability is limited to failures due to normal wear and tear during the term of contract.
  • If a covered roof fails during the contract terms, the contract holder must contact customer service department on 045 903810 calls are received 24 hours a day, 7 days a week. Should the contract holder contract directly with others or do the work themselves, Roof Warranty Limited will not be responsible for reimbursement of that cost. Upon receiving a request for service Roof Warranty Limited will dispatch a certified roof technician at your convenience. Roof Warranty Limited will then contact the contract holder directly to schedule a mutually convenient appointment. Roof Warranty Limited will determine what repairs constitute an emergency and will make reasonable efforts to expedite emergency service. If the contract holder should request Roof Warranty Limited to perform non-emergency service outside normal business hours, the contract holder will be responsible for payment of additional fees, including overtime.
  • Covered systems must be in good working order at the time of coverage. Unknown pre-existing conditions will be covered at the time coverage began, if the defect or malfunction was not known to buyer, seller or agent by a visual inspection. Known defects are excluded from coverage until proof of corrections are made by a licensed contractor.
  • Roof Warranty Limited will determine whether a covered item will be repaired or replaced. Except as otherwise noted in this contract, replacements will be similar features, capacity, and efficiency as the item is being replaced. Roof Warranty Limited is not responsible for matching brand, colour and/or dimensions. When parts are necessary for completion of service, Roof Warranty Limited will not be responsible for delays that may occur in obtaining the parts. Repairs and/or replacements that are subject to a manufacturer’s warranty are excluded from this contract. An additional fee may be charged by the contractor to the contract holder for disposal of any system or component.
  • When government regulations, building and/or similar code criteria require improvements and/or additional costs to service a covered roof system and/or component, including permits, the costs to meet proper code criteria shall be the sole responsibility of the contract holder, except where otherwise noted in this contract. Roof Warranty Limited will be responsible for repairs and/or replacement of covered systems and after the proper code criteria are met, except where otherwise noted in this contract. Roof Warranty Limited will not be responsible to perform service involving hazardous or toxic materials and/or conditions of asbestos.
  • Roof Warranty Limited is not responsible for repairs or replacement due to abuse or damage due to: fire, flood, smoke, lightning, freeze, earthquake, hail theft, storms, accidents, riots, war, vandalism, animals, pests, power failure, surges, and/or overload, soil movement, structural, changes, design deficiency, manufacturers recall, inadequate capacity, land subsidence, slope failure, cosmetic defects, improper previous repair or installation of roof systems or components. The contract holder is responsible for providing maintenance and cleanings on covered items as specified by the manufacturer in ensure continued coverage on such items (i.e., roof systems require periodic cleaning and debris removal.)
  • Roof Warranty Limited is not responsible for providing access to repair or replace a covered roof system or components unless otherwise noted in this contract.
  • Solar components are not covered.
  • Roof Warranty Limited has the right to offer cash in lieu of repair or replacement of a covered roof system and/or component in the amount of Roof Warranty Limited’s actual cost to repair or replace such a roof system or component. Maximum compensation not to exceed €1,500.
  • If the covered property sells prior to the expiration of the contract, call (045) 903810 to transfer coverage to the new owner for the remainder of the current contract term. This contract may be continually renewed at the sole discretion of Roof Warranty Limited, subject to applicable rates and terms.
  • Coverage on lease options is available for the lessee only. Contract fees are due and payable to Roof Warranty Limited upon execution of the lease. Coverage continues for 12 months from the lease date. Homeowner coverage for existing owners is available. Please call for quote: (045) 903810 nor go online to www.roofwarranty.ie.
  • Roof Warranty Limited is not responsible for the diagnosis, repair, removal, or remediation of mould, mildew, rot, or fungus, and/or damages resulting from the above mentioned, even when caused by, or related to the malfunction, repair, or replacement of a covered roof system or component.
  • This contract is non-cancellable by Roof Warranty Limited except for: (a) non-payment of contract fees; (b) fraud or misrepresentation of facts material to the issuance of this contract. Cancellations: This contract shall be non-cancellable by the contract holder, except: if the contract is returned within no less than 20 days from the time this contract Is mailed or within no less than 10 days of the delivery of this contract and no claim has been made.
  • Any alteration in your roof during the term of your warranty, will not be covered until your renewal date.
  • Any alterations made you’re your roof during the terms of contract must be notified to roof warranty limited when completed.